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E: info@kpoint.co.uk
T: +44 (0) 28 4175 4836
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Business Process ManagementAnalysis of current processes and systems of work in most businesses can identify inefficiencies, areas for improved communication and sharing of key data, and potential for streamlining everyday operations. The idea of business process management is not a new one, but it is certainly one which is made much easier in the modern business environment through the careful coordination of professional consultancy and leading edge software applications. Business processes at the core of every enterprise
Processes such sales, production, order management, customer service, accounting and management reporting are at the core of all businesses, and without them there would be chaos. Therefore, it pays to continually analyse and optimise them. Process analysisAll business owners strive to get work done faster, and for less cost. But care must be taken to ensure that quality and customer service, the very elements of the overall sale process which set many businesses apart from the competition, do no suffer as a consequence.
Consultants can often get a unique insight into business operations. Their familiarity with process improvement methods enables them to quickly identify inefficiencies which other similar companies have experienced, and make suggestions which have worked time and time again in similar situations. Often business owners aren’t aware that there are problem areas until they are pointed out, and when the enhanced process is rolled out the improvements to both results and organisation can be amazing. Delivery and continuous improvementWhen a BPM solution is delivered, the results should be immediately evident. Reduced pipeline times, increased throughput, and the ability to analyse and produce reports on all key activity within the overall process will speak for themselves. However, at K-Point we do not treat projects as one-off assignments, but rather as part of an overall strategy to use technology as a tool for ongoing business development. We are committed to working in partnership with our clients to deliver quality solutions that will result in increased efficiency, ultimately reducing costs and increasing profits. Stimulating innovationExperience has shown that when BPM solutions are successfully implemented, business owners are much more likely to be aware of the potential shortcomings of future or evolving systems of work, at an earlier stage. This recognition that technology can transform business operations is a huge step down the road to efficient, controlled and worry-free production. We have a range of case studies which highlight the real results which we have helped small-to-medium enterprises realise through analysis of their business processes, and improvement of their day-to-day operations through customised BPM solutions. Contact us for case studies relevant to your business. |
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Business processes are as diverse as the businesses in which they are implemented. But in general terms a business process is defined as a collection of related, structured activities which together deliver a product or service which fulfils the client’s needs. These processes are at the core of each and every business, ultimately producing the revenue, but making up a large proportion of running costs. 
A rounded approach is required, considering all the components of each process, and the overall picture of how they fit together and impact each other. This can eliminate double-keying of data (with its inherent potential for error), letting related processes share data automatically and alerting key people of events to ensure that actions are not overlooked.